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Documented Statement
"He owns the place, he can do what he wants."
— Staff response regarding ownership utilizing ladders to peer into rented units without notice.
If you have ever rented at Appalachian Mini Storage (owned by Mark Perine), your consumer rights may have been violated. We are consolidating reports regarding privacy breaches, unenforceable contracts, and data security failures to support ongoing consumer protection inquiries.
This facility requires tenants to text photos of Driver's Licenses and credit cards to a personal mobile number as a mandatory condition of rental. This is a direct violation of standard data protection protocols.
The following compliance failures are under active review based on verified tenant evidence.
Reported Incident: Management utilization of ladders to visually inspect occupied units via the structural gap above the unit door without notice, consent, or emergency cause. This conduct violates the tenant's Right to Exclusive Possession of the rented space.
Standard Procedure: The facility routinely accepts rental payments before providing a written contract. Leases are typically delivered after financial commitment has been made (or not at all), a practice that may render liability waivers unenforceable under WV Code.
Standard Operating Procedure: Reports confirm the facility lacks a secure web portal. Management's mandatory onboarding process requires tenants to text sensitive government ID (Driver's License) photos to personal mobile devices, bypassing standard data encryption protocols.
Physical Breach Reports: Documented incidents of forced entry (doors kicked in) at external units. Reports indicate significant vulnerabilities in perimeter security and access control measures at certain facilities.
Active Documentation: Summary evictions (trespassing) of paid tenants without following the West Virginia statutory eviction process or providing the required Notice to Cure/Quit.
| Location | Verified Address | Status |
|---|---|---|
| South Charleston (McClung) | 4910 McClung Street | Active Investigation |
| South Charleston (Rock Lake) | 701 Rock Lake Drive | Targeted Data Collection |
| Charleston (Main St) | 1126 Main Street | Targeted Data Collection |
| Cross Lanes | 5420 Big Tyler Road | Targeted Data Collection |
| Mink Shoals | Dutch Road & US Route 119 | Targeted Data Collection |
| Sissonville | 6168 Sissonville Drive | Targeted Data Collection |
No. Appalachian Mini Storage is not accredited by the Better Business Bureau.
There is no secure tenant web portal. Payments are often taken over the phone, and sensitive identification documents are collected via text message to personal devices.
By accepting payment before providing terms, the facility may violate the WV Self-Service Storage Lien Act. Contracts provided after occupancy begins may be considered "contracts of adhesion" or voidable due to lack of prior disclosure.
Management staff have explicitly admitted that the owner utilizes ladders to look through the open space above the door frame of rented units. When questioned about this practice, an employee stated: "He owns the place, he can do what he wants." This creates a documented policy of privacy invasion.
Tenants paying rent have established tenancy rights. Summary eviction (trespassing/locking out) without a court order or statutory "Notice to Cure" is generally considered Wrongful Detainer in West Virginia.
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